Terms of Use
Terms of Use
Casa Quanto ("Platform") is an interior design technology platform operated by Idyaite Technology Solutions Private Limited ("Company", "We", "Us", or "Our"). These Terms of Use, together with the Privacy Policy and the Refund Policy referred to herein (collectively, the "Terms"), constitute a legally binding agreement between the Company and each person who accesses or uses the Platform, whether acting in such person’s individual capacity or on behalf of any entity (the “User” or “You”). Any execution, implementation, or other services undertaken following the User’s approval of a design are provided through the Company’s mobile application (the “App”) and shall be governed by the separate terms of use applicable to the App (the “App Terms”).
1. Acceptance of Terms
- By accessing, browsing, registering on, or otherwise using the Platform through the website, including by clicking “I Agree”, “Accept”, “Continue”, “Sign Up”, or any similar button or mechanism indicating affirmative assent, You confirm that You have read, understood, and agree to be legally bound by these Terms.
- Where You access or use the Platform on behalf of a legal entity, You represent and warrant that You are duly authorized to act on behalf of and bind such entity to these Terms. In such circumstances, references to “You” or “User” shall include such entity.
- If You do not agree to these Terms, in whole or in part, You must immediately refrain from accessing, installing, downloading, or using the Platform.
- Your continued access or use of the Platform after changes or modification made to these Terms, shall constitute Your acceptance of such changes.
2. Eligibility.
- By accessing the Platform, You represent and warrant that You are at least eighteen (18) years of age, of sound mind, and not disqualified from contracting under any applicable law.
- The Platform is not directed at, intended for, or designed to be used by children or minors. The Company does not knowingly collect, process, or store the personal data of children. If the Company becomes aware that it has inadvertently collected personal data of a minor, such data shall be deleted in accordance with applicable law. Parents or legal guardians who believe a minor has accessed the Platform or provided personal data without authorization should contact the Company.
3. Description of Service.
- The Platform enables You to upload image floor plan and indicate Your preferences regarding style and room type, based on which the Company’s AI-driven tools generate interior design concepts, together with an accompanying furniture list and colour scheme (collectively, the “Design Output”), along with such other technology-enabled tools, dashboards, and informational content as the Company may make available from time to time (collectively, the “Services”).
- Upon arriving at the Design Output, the Platform will provide You with an estimate of the cost of executing the Design Output. The estimate cost is indicative only and it does not constitute the final cost of execution.
- If You are satisfied with the Estimated Cost and the Design Output, You may proceed to select an interior designer (“Designer”) to execute the Design Output. You may choose a Designer from the Company’s roster of designers engaged in Your local jurisdiction, engage any independent interior designer of Your choice.
- Once a Design Output and the Designer are approved by You, its execution shall be carried out through the App, which is governed exclusively by the App Terms. The present Terms govern only Your access to and use of the Platform for the generation and approval of a Design Output, and do not extend to execution services provided through the App.
- The Services are made available to Users in India and in such other jurisdictions as the Company may determine from time to time. Where the Services are accessed from outside India, You are solely responsible for ensuring Your use complies with the laws applicable in Your jurisdiction, and the Company makes no representation that the Services are appropriate, lawful, or available in every jurisdiction.
- The Company reserves the right, at its sole discretion, to modify, enhance, restrict, suspend, discontinue, or replace the scope, features, or availability of the Services, in whole or in part, subject to applicable consumer protection laws.
4. Account Registration.
- To access the Services, You will be required to create an account (“Account”) by providing certain personal information, including without limitation Your mobile number, email address, and PIN/zip code, and such other information as may be requested from time to time.
- You agree to provide accurate, current, and complete information while creating and maintaining Your Account, and You authorize the Company to use such information to communicate with You regarding the Services. Communications sent to You at the contact details on Your Account will satisfy any requirement for legal notice under these Terms.
- You are responsible for all activities occurring under Your Account and for safeguarding Your Account credentials, including Your username, password, and any verification codes. Your Account is for Your personal use only and cannot be transferred to any other person.
- The Company reserves the right to suspend or terminate Your Account at any time in accordance with this policy. You will be solely responsible for all resulting losses, including service interruption and deletion of data associated with Your Account.
5. Interior Designer Engagement.
- Designers engaged or appointed through the Platform, whether sourced from the Company’s roster of designers or independently selected by You, are independent, third-party professionals and will not be considered employees, partners, agents, or representatives of the Company.
- Where a Designer is engaged from the Company’s roster, the Company exercises reasonable diligence in such appointment but does not guarantee the availability, specific qualifications beyond those represented to the Company, or the outcome of any professional services rendered. Where You independently select and engage a Designer outside the Company’s roster, the Company has no role in the selection or engagement of such Designer and assumes no responsibility for their qualification, conduct, or performance.
- Any professional advice, recommendation, design finalisation, or other service rendered by a Designer, whether engaged through the Company’s roster or independently by You, is the sole responsibility of that Designer. Disputes arising between You and a Designer shall be resolved between You and the Designer directly, and the Company’s role, where applicable, is limited to facilitating the engagement.
6. Subscription Plans and Payment.
- The Services are made available on a subscription basis. Details of the available subscription plans, including their features, duration, and applicable fees, are set out on the Platform at the time of purchase. You may select the subscription plan that best suits Your requirements.
- Subscription fees are payable in advance. For Users transacting within India, payment shall be made in Indian Rupees (INR) through the payment gateway integrated with the Platform, which currently accepts Visa, Mastercard, UPI, and such other payment methods as may be made available from time to time. Applicable taxes, including GST, shall be added to the price of subscriptions, as required by law.
- You agree to provide accurate and up-to-date payment information and promptly update the same where required. The Company reserves the right to correct pricing or other errors on the Platform and, in the event of a material pricing error, cancel the affected order or subscription and refund any amount already paid, subject to applicable law. The Company may revise subscription fees prospectively, with any revised fees applying to subsequent subscription terms.
- The Company may refuse, restrict, suspend, or cancel any order or subscription where it reasonably believes that the transaction is fraudulent, unauthorised, unlawful, in breach of these Terms, or otherwise presents a risk to the Company or its Users. Any refund arising from such cancellation shall be governed by the Refund Policy and applicable law.
- Unless otherwise specified, subscriptions may automatically renew for a successive term of equivalent duration, subject to applicable law and the renewal terms disclosed at the time of purchase. Where applicable, the Company may charge the renewal fee to Your registered payment method in accordance with applicable payment-system requirements. The Company shall provide any advance notice required by applicable law. You may disable automatic renewal before the renewal date through the cancellation mechanism provided on the Platform. Cancellation of automatic renewal shall not affect access to the Services during the already-paid subscription term.
7. Refunds.
All subscription fees are non-refundable except as expressly provided in the Company’s Refund Policy, available at Refund Policy.
8. User Content and Licence.
- In the course of using the Platform, You may submit images, preferences, feedback, comments, and other information or materials (collectively, “Content”). You are solely responsible for the Content You submit.
- By submitting Content, You grant the Company a non-exclusive, royalty-free, fully paid-up, transferable, sublicensable, worldwide license to host, store, use, reproduce, modify, adapt, publish, translate, distribute, display, and perform such Content solely for the purposes of operating, maintaining, improving, securing, and providing the Services.
- You represent and warrant that You own or otherwise possess all rights necessary to submit and license the Content as contemplated herein, and that Your Content does not and will not infringe, misappropriate, or violate any third-party right or applicable law. Where Your Content infringes any third-party right or causes loss to the Company, You agree to indemnify the Company in accordance with the section on Indemnification mentioned below.
- The Design Output and other AI-generated outputs made available to You may contain inaccuracies or errors. You agree not to use AI-generated output for commercial purposes without independent verification. You grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, analyse, and otherwise exploit the AI-generated output for service maintenance, improvement, quality assurance, and model training, which license shall survive termination of Your Account or use of the Services.
9. User Obligations and Prohibited Use.
- You shall use the Platform and the Services strictly in accordance with these Terms and applicable law, and shall not use the Platform for any unlawful, fraudulent, or deceptive purpose.
- You shall not attempt to gain unauthorised access to the Platform or its systems, servers, networks, or databases, nor engage in hacking, data scraping, reverse engineering, decompiling, or disassembling the Platform, except to the extent expressly permitted by applicable law. You shall not interfere with, disrupt, or impair the functioning, integrity, or security of the Platform.
- You shall not upload, transmit, or introduce through the Platform any virus, malware, malicious code, or other harmful or disruptive material, or any content that is unlawful, misleading, defamatory, obscene, or infringes any third-party rights.
- The Company may monitor or review use of the Platform to the extent reasonably necessary to ensure compliance with these Terms, protect the Platform and its Users, or comply with applicable law. The Company may suspend or terminate Your access to the Platform if it reasonably believes that You have breached or are likely to breach these Terms.
10. Intellectual Property.
The Company retains exclusive ownership of all right, title, and interest, including intellectual property rights, in the Platform and its proprietary technology, including its software, algorithms, user interfaces, trade secrets, methodologies, and designs. Except for the limited rights expressly granted to You under these Terms, no licence or right to the Company’s proprietary technology is granted to You, and all such rights are expressly reserved.
11. Third-Party Services and Links
- The Platform may contain links to, or integrations with, websites, applications, or services owned or controlled by third parties (“Third-Party Services”). The Company may share information with providers of Third-Party Services to the extent as reasonably required for providing the Services of the Application in accordance with the Privacy Policy, accessible at Privacy Policy.
- The Company does not control, and disclaims all liability for, the availability, accuracy, or content of Third-Party Services. Your use of any Third-Party Services is at Your own risk and is governed solely by the terms of the relevant third party.
12. Privacy and Data Protection
- The collection, use, processing, storage, and disclosure of Your Personal Data shall be governed by the Company’s Privacy Policy, which is incorporated into and forms an integral part of these Terms. By accessing or using the Platform, You acknowledge the Privacy Policy and consent to the collection and processing of Your Personal Data in accordance with the Privacy Policy and applicable law.
- The Company processes personal data in accordance with the Digital Personal Data Protection Act, 2023 and rules issued thereunder, and adopts reasonable technical and organisational measures to safeguard personal data. Personal data is collected and processed only for lawful purposes and to the extent necessary to provide and improve the Services.
- You have the right to access, correct, update, withdraw consent for, or request erasure of Your personal data, and to seek grievance redressal, in the manner set out in the Privacy Policy.
13. Disclaimer of Warranties.
- The Services, including all the AI-generated output, are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the fullest extent permitted by law, including warranties of fitness for a particular purpose, title, merchantability, non-infringement, accuracy, reliability, or availability. You acknowledge that AI-generated output may contain errors, inaccuracies, omissions, or inconsistencies and shall independently review and evaluate all AI-generated output and Design Output before relying upon or implementing the same. You assume all risks arising from Your use of or reliance on the Services and such outputs.
- The Design Output and any recommendations provided through the Platform do not constitute structural, electrical, plumbing, or other engineering advice, and do not guarantee compliance with applicable building codes, safety standards, or regulatory requirements. You are responsible for obtaining any necessary professional certification, statutory approval, or building compliance clearance prior to execution of a Design Output.
14. Limitation of Liability.
To the maximum extent permitted by law, neither the Company nor its affiliates, directors, officers, employees, or agents shall be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to Your use of the Services, whether in contract, tort, or otherwise. The Company’s total aggregate liability to You for all claims arising out of or relating to the Services or these Terms shall not exceed the greater of the amount paid by You to the Company for the Services in the six (6) months preceding the event giving rise to the claim.
15. Indemnification.
You agree to indemnify and hold harmless the Company from and against all liabilities, claims, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Your breach of these Terms; (b) Your use of the Services; (c) Your Content; (d) Your violation of applicable law or any third-party right; and (e) any fraud, intentional misconduct, or gross negligence committed by You. The Company may assume the exclusive defence of any matter subject to indemnification, in which case You agree to cooperate with the Company’s defence.
16. Grievance Redressal.
In accordance with the applicable law, grievances relating to the Platform may be addressed to the Grievance Officer at the details below.
Grievance Officer: Rajasimha Karanam
Email: grievance@idyaite.ai
17. Suspension and Termination.
- You may stop using the Services at any time, with or without notice to the Company.
- The Company may suspend or terminate Your access to the Platform or Services if it reasonably believes that You have breached these Terms or applicable law, or where such action is necessary to comply with applicable law or protect the Platform, the Company, or its Users. Where required by applicable law, the Company shall provide reasonable notice or an opportunity to remedy the breach, unless immediate action is reasonably necessary.
- Suspension or termination of Your access to the Services shall not, by itself, entitle You to a refund of fees already paid, except where otherwise provided under the Refund Policy or required by applicable law. Any applicable automatic renewal shall cease following cancellation or termination, subject to the terms of the relevant subscription.
- Upon termination, Your right to access and use the Platform and Services shall cease, except to the extent otherwise provided in these Terms or required by applicable law.
- Termination shall not affect any rights, obligations, or provisions which by their nature are intended to survive termination, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, confidentiality, and governing law.
18. Force Majeure.
The Company shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including natural disasters, government action, or technical failures.
19. Modification to Terms.
The Company may revise these Terms at its discretion, including to reflect changes to the Services, for security or legal reasons, or to promote safety. If You continue to access the Platform after an updated version of these Terms is posted, You agree to be bound by the updated Terms. If You do not accept the updated Terms, You must stop using the Services.
20. Governing Law and Exclusive Jurisdiction.
- If You are a User, the laws of the country in which you reside will apply to any claim, cause of action, or dispute You have against Us that arises out of or relates to these Terms (“Claim”), you may resolve your Claim in any competent court in that country that has jurisdiction over the claim. In all other cases, You agree that the claim must be governed by and construed in accordance with the laws of India, without giving effect to conflict of law principles. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.
- Without prejudice to the foregoing, You agree that, the Company, in its sole discretion may also bring any claim we have against You related to efforts to abouse, interfere or engage with Our Application in unauthorized ways in the country in which you reside that has jurisdiction over the Claim.
21. General Provisions.
- Notices: Any notice required under these Terms shall be in writing and delivered to the contact details provided herein or Your Account, as applicable.
- Assignment: You may not assign or transfer Your rights or obligations under these Terms without the Company’s prior written consent. The Company may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
- Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
- Waiver: No failure or delay by the Company in exercising any right under these Terms shall operate as a waiver of that right.
- Entire Agreement: These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between You and the Company regarding the Platform, and supersede all prior agreements relating to the same subject matter. For the avoidance of doubt, execution services provided through the App are separately governed by the App Terms.
- Relationship of Parties: Nothing in these Terms shall be construed as creating an employment, agency, partnership, or joint venture relationship between the Company and You, or between the Company and any Designer.
- International Users: If You access the Platform from outside India, You represent that You are not located in, and are not a resident of, any country or territory subject to comprehensive trade sanctions, and are not otherwise a person with whom the Company is prohibited from dealing under applicable law.
22. Contact Information.
For queries relating to this Platform or these Terms: support@idyaite.ai